Support

SHIPMENT

  • How much does the shipping cost?
  • SPAIN *: Free all shipments for purchases over 30€ . The delivery period is 3 to 5 days. With 24h / 48h shipping it has a cost of 1,99€.

    If the total amount of the purchase is less than 30€ it will have a shipping cost of 2,99€. Express orders 24h, only available for shipments in peninsula Spain, have a cost 3,99€

    * Except Ceuta, Melilla and the Canary Islands.


    EU: Free all shipments for purchases over 30€ . If the total amount of the purchase is less than 30€ it will have a shipping cost of 3,99€

    REST OF THE WORLD: For countries outside the EU: Free all shipments for purchases over 70€ If the total amount of the cart is lower, they will cost 5.99€ shipping
  • Which countries have free shipping?
  • The following from this list: Portugal, Spain, France, Italy, Holland, Germany, Ireland, United Kingdom, Austria, Belgium, Luxembourg, Bulgaria, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, Sweden , Greece, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic and Romania.
  • How long will it take to receive my order?
  • The delivery time for shipments in Spain peninsula and Balearic Islands is 3 to 5 working days. For the rest of countries from 5 to 10 days. When your package has left our Barcelona headquarters we will send you a tracking number so you can always know how your order is going.
  • Which company processes shipments?
  • At Kauaiwatches.com we use the logistics platform of Packlink Pro. When you have made your purchase we will notify you of the carrier that will take care of your order. The companies we work with are UPS, TNT, Correos Express, Zeleris and GLS.
  • What happens if there is no one when the shipment arrives?
  • If you are absent when your package arrives at the indicated address, the transportation company will contact you. Will leave you a note with directions or call you on the phone.