• What warranty do Kauai watches and straps offer?
  • ALL our watches purchased in an online or physical store are guaranteed against manufacturing defects.
    Spain and Portugal: 3 year warranty
    - Rest of the world: 2 year warranty

    The straps don't have a guarantee, but before being sent we always check them in detail to verify that there is no tare.

  • What does the warranty cover?
  • Manufacturing defects are covered as long as the watch has not been tampered with. The warranty does not cover damage due to misuse (shocks, use of corrosive products,...), straps, batteries and normal aging due to use. Before making any shipment, we carry out a final quality control to verify that the watch works correctly and that there is no defect in any of its parts.